Our refund policy is in addition to your rights as set out in the client care letter issued to you at the start of the retainer.
If a client sends us money via Worldpay and requests a return of the money, we can offer them a refund minus any of Worldpay/Streamline costs and after taking into account any time costs and disbursements incurred in relation to the matter to that time unless we are prevented from doing so by law.
If you need any assistance with a payment you have made please contact us for further information